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Revocation Rights

You have the right to revoke this contract without stating your reasons, within fourteen days.
The revocation deadline is fourteen days as of the date of contract closure.
In order to exercise your legal right of revocation, you must inform us:

City-Residence GmbH
Hansaallee 2
60322 Frankfurt am Main
+49 (69) 29905-0
+49 (69) 29905-353
info@city-residence.de

in a clearly written statement (i.e. a postal letter, fax or email) of your decision to revoke this contract. You may, but are not obliged to use the attached standard revocation form.

It is deemed sufficient that your written statement of your decision to revoke this contract is sent to us before the revocation deadline expires.

Consequences of the revocation

If you revoke this contract, then we must immediately return all payments that we have received from you, at the latest within fourteen days of our receipt of your contract revocation. We will refund through the same form of payment that you used for your initial transaction to us, unless a different agreement was previously specified. In no case will fees incurred for the refund be charged to you.
If you had specifically requested that we begin our services before the revocation deadline had expired, then you must pay an appropriate fee. The fee will be based on the amount of services preformed until the time you informed us of your contract revocation, in comparison to the total scope of the planned services stated in the contract.

End of the information regarding revocation rights.

Sample Revocation Form

If you would like to revoke your contract, please fill out this form and send it to:

City-Residence GmbH
Hansaallee 2
60322 Frankfurt am Main
+49 (69) 29905-0
+49 (69) 29905-353
info@city-residence.de:


With this statement I/we (*) are revoking the contract signed by me/us (*) regarding the purchase of the following goods (*)/ provision of the following services (*)
- Ordered on (*)/ received on (*)
- Name (s) of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if on paper)
- Date
(*) Please cross out that which is not relevant.

 

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